SHIPPING POLICY
Effective Date: 17 March 2025
1. Order Processing
- Orders are processed within 1–2 business days
- Orders placed on weekends/holidays are processed next working day
2. Delivery Time
Estimated delivery:
- Metro cities: 3–5 days
- Other locations: 5–7 days
Delays may occur due to:
- Weather
- Logistics issues
- High demand
3. Shipping Charges
- Shipping charges (if any) are shown at checkout
- Free shipping may be offered during promotions
4. Cash on Delivery (COD)
- COD is available on selected orders
- We may restrict COD on:
- High-risk orders
- Repeated returns
5. Order Tracking
Once shipped, you will receive:
- Tracking ID via SMS/email
6. Delivery Issues
If you face issues:
- Delayed delivery
- Package not received
📩 Contact: wearauralens@gmail.com
7. Incorrect Address
- If wrong address is provided, we are not responsible
- Reshipping charges may apply