Terms of service

Terms of Service

This website is operated by Auralens. Throughout the site, the terms “we”, “us” and “our” refer to Auralens. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service.

1. Online Store Terms

By using this website, you confirm that:

  • You are at least the age of majority in your country/state
  • You will not use our products for any illegal or unauthorized purpose
  • You will not violate any laws in your jurisdiction

2. Product Information & Pricing

We strive to display our products as accurately as possible. However:

  • Colors may vary slightly due to screen settings
  • All prices are subject to change without notice
  • We reserve the right to modify or discontinue products at any time

3. Limited Availability

Our products are part of limited drops. Once sold out, items may not be restocked.

We reserve the right to limit the quantity of products sold per customer.

4. Orders & Payments

We reserve the right to:

  • Refuse or cancel any order at our discretion
  • Limit or cancel quantities purchased per person or per order

In case of cancellation, any payment made will be refunded.

All payments are processed securely through third-party payment providers.

5. Shipping

Shipping timelines are estimates and may vary due to external factors such as courier delays, location, or unforeseen circumstances.

We are not responsible for delays caused by shipping partners, but we will assist in resolving issues.

6. Returns, Replacements & Refunds

We currently do not accept returns.

We offer replacements in case of:

  • Damaged products
  • Defective items
  • Incorrect items delivered

Refunds are issued only in specific cases where replacement is not possible or the issue cannot be resolved.

For full details, please refer to our Return & Refund Policy.

7. Accuracy of Information

We are not responsible if information on this site is not accurate, complete, or current. The material is provided for general information only.

8. Third-Party Services

We may use third-party services for payments, shipping, and analytics. We are not responsible for their policies or actions.

9. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or services.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting.

11. Contact Information

For any questions regarding these Terms, you can contact us:

📧 Email: wearauralens@gmail.com
📱 Instagram: @wearauralens

Final Agreement

By using our website, you agree to these Terms of Service.